How to fix a downloaded file

How to fix a downloaded file:

If your download of a trial version file appears stuck or shows up as an Unconfirmed 123456.crdownload or similar file in your downloads folder:

This happens when your web browser pauses the file for security. Because the download is actually 100% complete, you just need to turn on file extensions in Windows to be able to rename the file back to an .exe and run it.

How to Turn on File Extensions in Windows

Before you can rename the file, Windows must be set to show file extensions (like .exe or .crdownload). Follow the steps for your version of Windows below:

Windows 11

  1. Open File Explorer (any folder).
  2. Click the View button on the top menu bar.
  3. Hover over Show at the bottom of the drop-down list.
  4. Click and check File name extensions.

Windows 10

  1. Open File Explorer (any folder).
  2. Click the View tab located at the very top of the window.
  3. Look in the “Show/hide” section on the ribbon and check the box for File name extensions.

Windows 7

  1. Open Windows Explorer (any folder).
  2. Click Organize on the top-left menu bar and select Folder and search options.
  3. Click the View tab at the top of the new window.
  4. Scroll down the list, uncheck Hide extensions for known file types, and click OK.

How to Rename the File

In your downloads folder look for the Unconfirmed 123456.crdownload (or similarly named) file matching the size of the following as displayed in File Explorer:

  • Banknote Collector Database 2020: 32 bit: 180,952KB 64 bit: 292,784KB
  • Bonsai Collector Database 2020: 32 bit: 181,128KB 64 bit: 292,956KB
  • Bromeliad Collector Database 2020: 32 bit: 181,124KB 64 bit: 292,960KB
  • Cactus & Succulent Collector Database 2020: 32 bit: 181,124KB 64 bit: 292,956KB
  • Coin Collector Database 2020: 32 bit: 180,972KB 64 bit: 292,772KB
  • Orchid Collector Database 2020: 32 bit: 181,148KB 64 bit: 292,928KB
  • Plant Collector and Gardening Database 2020: 32 bit: 181,332KB 64 bit: 293,156KB
  • Tobacciana Collector Database 2020: 32 bit: 180,900KB 64 bit: 292,744KB
  1. Right-click the downloaded file and select Rename.
  2. Erase the .crdownload part at the very end of the name and type .exe instead and rename the main part of the filename to suit (for example: change Unconfirmed 123456.crdownload to CoinDB.exe).
  3. Press Enter. If Windows asks if you are sure you want to change it, click Yes.
  4. Double-click your newly renamed .exe file to start the installation smoothly.